Sandra V.

We really enjoyed our trip.

The seats at the AO were amazing. The transportation to and from airports etc. made the trip very relaxing.

The Crown Promenade was fabulous. Great breakfast in both hotels. Service was excellent- both locations. We arrived at the Grace and could check in early, but had to pay $50.00 to do so. This should not be at an extra cost when the room is there and ready.

We had two trips to similar activities (Sydney- Calmsley Hill and Melbourne- Moonlit Sanctuary) One would have been sufficient

Include a stop at the Sydney Opera House on the tour, we only saw the building from a distance (like looking at it on a post card) I would have enjoyed the opportunity to see it close up/inside. Tour guides were excellent

Bus for the Philip Island Day Tour needs to be a luxury bus, as the one offered was old and not very comfortable for the extensive driving. Tour guide was great.

Advise customers to visit both new Zealand and Australia, instead of two cities in Australia.

Introduced to Jessica but we never spoke to her. Encourage her to check in personally with all guests. Matt was extremely friendly and helpful. Michael was very responsive to all communications. He is knowledgeable and organized.

This was our first organized tour and I was apprehensive about the scheduled events, but it gave us a great opportunity to see so much in a short time. We would definitely do this again.